Contact us

info@zagadka.dk

+45 93101134

frequently asked questions

 Zagadka is a sole proprietorship owned by Nasha Vej, who holds a master’s degree in history – specifically Russian history. Retrieving the concepts for the games in the darker parts of Russian history therefore seemed natural. Zagadka is the Russian word for puzzle, enigma or riddle.  Our games are  designed specifically for us by Phillip Justman
Our main goal is to deliver an entertaining Escape Room experience through solid puzzle design,  immersive storytelling and attentive service. 

It is possible to book an experience online, until 19 hours before the game. If you wish to book a room for the same day, you can contact us at +45 93101134 and inquire about available times. 

Arrive at the booked time, which is when the introduction before the game will start. How long you are on site depends on how fast you are; you have 60 minutes to solve the escape game, but set aside an hour and a half for the entire experience.

On arrival you will be met by your game master, who will give you an introduction before the actual game. The game master will be surveilling the game at all time from the control room and is ready to supply you with clues and help if needed and wanted. After the game your game master will go over the experience with you and you will have the chance to get a group photo taken. 

 The building is hidden away behind Niels Ebbesens Gade 33 and 35.
 The parking spaces right next to the building belongs to nr. 35, so we unfortunately, have to no rights to them. Street parking on Niels Ebbesens Gade is limited to half an hour during the week, so the best parking option in the area is Sauers Plads (7 kr. an hour). 
 You can read more about the various parking options in the city centre here

You can pay using mobilepay, cash or card on the day. If you wish to pay via bank transfer or EAN call or write us an email and we will send you a bill. 

Call in advance to inquire about the possibility to play a game on the same day, as it isn’t certain there is staff on site if we have no bookings. 

If you are between 6 and 11 players you can book both rooms through the online booking. If you are more than 11 people, contact us and we’ll figure something out. Only 11 people can play the games at a time, but we have a cozy waiting area, where we can serve a cup of coffee or tea for possible waiting teams. 

The Gulag Escape (2-5 players): 750 kr.

The Dyatlov Mystery (2-6 players): 750 kr.

Both rooms simultaneously (6-11 players): 1350 kr.

The first Sunday of every month 2-person groups can play any room for 500 kr.

Tuesday – Thursday, as well as Friday before 3 pm we offer a 20 % discount for students. 
(600 kr. pr. game, or 1080 kr. for both rooms simultaneously)

 Half the group – rounded up if unequal number of players – must show a valid student ID. 
 It is not possible to receive a student discount if you show up more people than the capacity of the booked room(s). 

Possibly discounts will be subtracted from the price at payment. 

We offer a  20 % discount for students all Tuesday, Wednesday and Thursday, as well as Friday before 3 pm
Half the group, rounded up if unequal number of players, must show a valid student ID. 
 It is not possible to receive a student discount if you show up more people than the capacity of the booked room(s).

Every first Sunday of the month we offer Escape Games for 2-person groups for 500 kr. only. 

Though none of the rooms show the darker aspects of the history they are based on, we advise that players be at least 13 years of age.

There is always an unlocked door between the players and the rest of the facilities, as well as clearly marked emergency exits. The game master, who watches the games at all times, is only a few feet away from the actual rooms and constantly standing by in case of an emergency.

We understand that if you are visiting as part of a bachelor(ette) party or other festivities, that you might wish to drink before the experience. This is of course okay, but we also have to be protective of our rooms. If we deem you too inebriated, we reserve the right to turn you away. 

Yes! It is possibly to buy a beautiful gift certificate, so that you may gift an escape room experience.  Call or write us an email to inquire further. 

In order to minimize the risk of infection we are cleaning and disinfecting surfaces in the rooms in between groups.  There is plenty of time between groups so you can be sure to not meet anyone but your own party and game master, who will wear a mask. There is currently no demand for players to wear masks. 

Opening hours

Monday: Closed
Tuesday: 11 a.m. - 6.30 p.m.
Wednesday: 11 a.m. - 8.30 p.m.
Thursday: 11 a.m. - 6.30 p.m.
Friday: 11 a.m. - 10.30 p.m.
Saturday: 11 a.m. - 10.30 p.m.
Sunday: 11 p.m. - 6.30 p.m.

We are here

Niels Ebbesens Gade 33A,
9000 Aalborg
Phone: +45 93101134
E-mail: info@zagadka.dk